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Optus Deceased Estate Transfer/Cancellation Form We are sorry for your loss. Please complete the following form below and return it, so we can amend it as quickly as possible for you. Optus Networks
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How to fill out optus deceased estate form

How to fill out Optus deceased estate:
01
Obtain necessary documentation: Start by gathering all the required documents such as the death certificate, the deceased's will (if applicable), identification of the deceased, and any other relevant paperwork.
02
Contact Optus: Get in touch with Optus's customer service or visit their website to notify them about the deceased estate. They will guide you through the process and provide you with the necessary forms or instructions.
03
Provide required information: Fill out the forms provided by Optus, ensuring to include accurate information about the deceased account holder, their account details, and the status of the account (e.g., contract or prepaid).
04
Submit necessary documentation: Along with the filled-out forms, you may be required to provide additional documents, such as a certified copy of the death certificate, the executor's identification, or a Letter of Administration if there is no will. Send these documents to Optus via mail or email as directed.
05
Notifications and decisions: Optus will review the submitted documents and make a decision based on their internal policies and procedures. They may contact you for further clarification or information if needed.
06
Finalize the process: Once Optus has processed the deceased estate, they will provide you with information about closing the account, transferring it to another person, or any other necessary steps.
Who needs Optus deceased estate?
01
Executors of the deceased person's will: If the deceased person had appointed an executor, it is their responsibility to handle the deceased estate, including notifying Optus and managing the account.
02
Next of kin or family members: If there is no appointed executor or the deceased person did not have a will, the next of kin or family members will need to handle the deceased estate, including dealing with Optus and closing or transferring the account.
03
Legal representatives: In some cases, a lawyer or legal representative may be appointed to handle the deceased estate. They will be responsible for notifying Optus and managing the account on behalf of the deceased person's estate.
Remember, the process may vary depending on the specific circumstances and Optus's policies. It is recommended to contact Optus directly for the most accurate and up-to-date information.
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