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NIT No. 03/SAC/E-procurement/ 2014-15, Dated : 05.07.14 System Tender No. 3683 (SECOND CALL) GOVERNMENT OF CHHATTISGARH Water Resources Department PREQUALIFICATION DOCUMENT PART I (ENVELOP — B)

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1. Start by gathering all the necessary information, such as the purpose of the call and any specific details or requirements.
2. Prepare a script or outline to guide the call. This can include introductory greetings, a brief agenda, and key discussion points.
3. Begin the call by introducing yourself and setting a positive tone. Clearly state the purpose of the call and establish any goals or objectives.
4. Take notes during the call to ensure accurate and comprehensive documentation. This will be helpful for future reference or follow-up actions.
5. Listen actively to the other party and ask relevant questions to encourage engagement and gather necessary information.
6. Stay focused and on track throughout the call, ensuring that all important points are covered and any concerns or questions are addressed.
7. Prioritize effective communication by speaking clearly, using appropriate language, and being mindful of tone and nonverbal cues.
8. Summarize key points and next steps towards the end of the call, so that both parties are clear on the outcomes and responsibilities.
9. Thank the other party for their time and participation, and offer any further assistance or clarification if needed.
10. After the call, make sure to document any important follow-up actions or agreements discussed during the call.

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1. Sales representatives and account managers may need a second call with potential clients or existing customers to provide additional information, address concerns, or clarify details.
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6. Government or regulatory agencies may initiate second calls to collect additional information or discuss compliance matters.

Overall, the need for a second call depends on the specific context, goals, and requirements of the situation.

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