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GOVERNOR SUPPORT AND DEVELOPMENT SERVICE SCHOOL COMPLAINTS PROCEDURE ?????? 1. INTRODUCTION 1.1 Section 29 of the Education Act 2002 requires the governing bodies of all maintained schools in Wales
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How to fill out school complaints procedure:

01
Obtain a copy of the school's complaints procedure. This can usually be found on the school's website or obtained from the school office.
02
Read through the complaints procedure carefully to familiarize yourself with the steps and requirements.
03
Identify the specific issue or complaint you have with the school. It could be related to an incident, a teacher, a policy, or any other matter.
04
Gather any evidence or documents that support your complaint. This may include emails, letters, witness statements, or photographs.
05
Write a formal letter addressing your complaint. Include your full name, contact information, and a clear and concise explanation of the issue. Be sure to reference the specific steps outlined in the school's complaints procedure.
06
Submit your complaint to the appropriate authority as outlined in the complaints procedure. This may be the school principal, a designated complaints officer, or the school board.
07
Follow any additional steps outlined in the complaints procedure, such as attending a meeting or providing further information if requested.
08
Keep copies of all correspondence and documents related to your complaint for your records.

Who needs school complaints procedure?

01
Parents or guardians: Parents or guardians of students may need to use the school complaints procedure if they have concerns about their child's education, well-being, or safety within the school.
02
Students: Students who experience bullying, discrimination, or any other issues within the school environment may need to utilize the school complaints procedure to seek resolution.
03
Teachers and staff: Teachers or staff members who have concerns about school policies, working conditions, or other professional matters may find it necessary to follow the school's complaints procedure.
04
Community members: Individuals within the community who have a legitimate concern or complaint regarding the school's operations or impact on the local community may also need to use the school complaints procedure.
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The school complaints procedure is a formal process for addressing and resolving any concerns or complaints raised by students, parents, or staff members regarding the school environment, policies, or actions.
Any student, parent, or staff member who has a concern or complaint about the school is required to file a school complaints procedure.
To fill out the school complaints procedure, individuals must follow the specific steps outlined by the school, which may include completing a form, providing details of the complaint, and submitting it to the appropriate school official.
The purpose of the school complaints procedure is to provide a fair and transparent process for addressing and resolving concerns or complaints in a timely manner, ultimately promoting a positive school environment for all stakeholders.
The school complaints procedure typically requires details of the complaint, including the date and time of the incident, individuals involved, witnesses, any relevant evidence, and desired resolution.
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