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Uffculme Academy TrustComplaints Policy September 2019Approved by The Main Board on: 27th September 2019 Next review date September 2022 1AIMS & APPLICATION The aims of the procedure are to deal with
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01
To fill out the complaints policy at Uffculme, follow these steps:
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Start by clearly stating the purpose of the complaints policy.
03
Include information about who the policy applies to, such as students, staff, and parents.
04
Specify the types of complaints that are covered by the policy.
05
Provide details on how complaints should be submitted, such as through an online form or in writing.
06
Outline the process for handling complaints, including investigation and resolution.
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Include information on the timeframe for resolving complaints.
08
Explain the steps that will be taken to ensure confidentiality and impartiality during the complaints process.
09
Describe the consequences or actions that may be taken based on the outcome of a complaint.
10
Provide contact information for individuals who can assist with complaints or answer questions about the policy.
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Review and revise the complaints policy regularly to ensure it remains up to date and effective.

Who needs complaints policy - uffculme?

01
The complaints policy at Uffculme is needed by:
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- Students who wish to raise concerns or lodge complaints regarding their educational experience or student life.
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- Staff members who have grievances or complaints related to their work environment, colleagues, or superiors.
04
- Parents or guardians who may have concerns or complaints about their child's experience at Uffculme.
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- Any other individuals who have a legitimate complaint or concern within the scope of the policy.
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The complaints policy at Uffculme is a set of guidelines and procedures for addressing and resolving complaints from students, parents, or staff.
All staff members at Uffculme are required to file complaints policy.
To fill out the complaints policy at Uffculme, staff members must follow the specific guidelines and procedures outlined in the policy document.
The purpose of the complaints policy at Uffculme is to provide a fair and transparent process for addressing and resolving complaints in a timely manner.
The complaints policy at Uffculme must include information on how to submit a complaint, the timeline for resolution, and the steps involved in the complaints process.
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