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National External Diploma Program Order Form Telephone orders will not be accepted. Email orders: NEP cases.org Fax orders: 8582922910Mail orders: CASES/NEP 5151 Murphy Canyon Road, Suite 220 San
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How to fill out telephone orders will not

01
Gather all the necessary information from the customer, including their name, address, and contact number.
02
Ask the customer for the specific details of the order, such as the item name, quantity, color, size, etc.
03
Repeat the customer's order back to them to ensure accuracy and ask for confirmation.
04
Record the order details in a systematic manner, either on paper or using a computer or mobile device.
05
Double-check all the information provided by the customer before finalizing the order.
06
If there are any additional instructions or special requests, make sure to note them down clearly.
07
Provide the customer with an estimated delivery or pick-up time, if applicable.
08
Ask for the customer's preferred payment method and process the transaction accordingly.
09
Thank the customer for their order and provide any necessary follow-up instructions or contact information.
10
Take any required next steps, such as packaging the order or scheduling delivery, based on your specific business process.

Who needs telephone orders will not?

01
Telephone orders may not be suitable for individuals with hearing impairments or speech difficulties.
02
Customers who prefer to have a visual representation of products may not find telephone orders convenient.
03
People who are unfamiliar or uncomfortable with technology might prefer placing orders through a telephone instead of online.
04
Some businesses or organizations may prioritize personal interaction with customers and prefer telephone orders.
05
Customers who have specific requirements or customizations may find it easier to communicate those over the phone.
06
In situations where the internet or online systems are unavailable or unreliable, telephone orders can be a reliable alternative.
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Telephone orders will not be accepted.
All customers are required to file their orders online or in person.
Customers can fill out their orders online or in person.
The purpose is to streamline the ordering process and improve efficiency.
Customers must report their contact information, order details, and payment information.
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