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A Training Report TitledALTERNATE CHANNELS OF BANKING: MOBILE AND INTERNET BANKING For the training undergone AT STATE BANK OF INDIA CHANDIGARH FOR THE PARTIAL Fulfillment FOR THE OF THE DEGREE OF
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How to fill out alternate channels of banking

01
Identify the alternate channels of banking available to you, such as online banking, mobile banking, ATMs, and phone banking.
02
Determine the specific banking tasks or services you want to perform through alternate channels, such as fund transfers, bill payments, balance inquiries, or account statements.
03
Familiarize yourself with the user interface and features of the banking application or platform you will be using for alternate channel banking.
04
Ensure you have all the necessary credentials and access information, such as username, password, or PIN, to log in to the chosen alternate channel.
05
Follow the step-by-step instructions provided by the banking application or platform to complete your desired banking tasks or services.
06
Take necessary precautions to protect your personal and financial information while using alternate channels of banking, such as avoiding using public Wi-Fi for transactions and regularly updating your passwords.
07
Keep track of your transactions and regularly review your account statements to ensure accuracy and detect any unauthorized activities.
08
If you encounter any issues or have questions while filling out alternate channels of banking, contact your bank's customer support for assistance.

Who needs alternate channels of banking?

01
Alternate channels of banking can be useful for various individuals, including:
02
- Tech-savvy individuals who prefer the convenience and efficiency of online and mobile banking.
03
- Individuals with busy lifestyles who may not have the time to visit physical bank branches.
04
- Those residing in remote or rural areas where accessing physical bank branches may be challenging.
05
- People with physical disabilities or mobility issues who find it difficult to visit bank branches.
06
- Individuals who prefer self-service options and want to perform banking tasks at their own convenience.
07
- Customers who want to reduce the risk of exposure during times of crisis or pandemic, as alternate channels allow banking transactions from the comfort of their homes.
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Alternate channels of banking refer to any non-traditional methods or channels through which banking services can be accessed, such as online banking, mobile banking, ATMs, and phone banking.
Financial institutions are required to file alternate channels of banking in order to provide a comprehensive overview of the various banking services offered through alternative channels.
Alternate channels of banking can be filled out by compiling data on the different alternative banking services offered by the financial institution and submitting the information through the designated reporting platform.
The purpose of alternate channels of banking is to enhance customer convenience by providing additional avenues for accessing banking services beyond traditional brick-and-mortar branches.
Information to be reported on alternate channels of banking may include details on online banking usage, mobile banking app downloads, ATM transactions, and phone banking call volumes.
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