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Hiring for Fit, Soft Skills and Emotional Intelligence: Zero Defect Interviewing Presented by Lynne Curry, Ph.D., SPUR HR01 Friday, 9/20/2013 1:15 PM 2:00 PM Lynne Curry, Ph.D., SPUR Lynne thegrowthcompany.com
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How to fill out zero defect interviewing:

01
Understand the concept: Zero defect interviewing is a technique used in the hiring process to ensure that the selected candidate is the best fit for the job and possesses the necessary skills and qualifications. To fill out zero defect interviewing, you must first understand its principles and objectives.
02
Define job requirements: Clearly define the requirements of the job position you are hiring for. This includes the necessary skills, qualifications, experience, and personal traits that are essential for the role. Having a clear understanding of what you are looking for will help you conduct a more effective zero defect interview.
03
Prepare relevant interview questions: Once you have defined the job requirements, prepare a set of interview questions that are directly related to those requirements. These questions should allow the candidates to demonstrate their abilities, knowledge, and experience in the specific areas that are crucial for the job.
04
Conduct structured interviews: During the interview process, ensure that you conduct structured interviews where all candidates are asked the same set of questions. This will enable you to make fair comparisons and evaluate each candidate based on the job requirements.
05
Evaluate candidate responses: As the candidates respond to the interview questions, carefully evaluate their answers. Look for evidence of their skills, expertise, and suitability for the job. Take notes and score their responses based on predetermined criteria.
06
Consider additional factors: While the interview is a crucial part of the zero defect interviewing process, it is essential to consider additional factors such as background checks, reference checks, and assessment tests to ensure a more comprehensive evaluation of the candidates.

Who needs zero defect interviewing?

01
Companies aiming for high-quality hiring: Zero defect interviewing is particularly beneficial for companies that prioritize high-quality hiring processes. By implementing this technique, they can increase the chances of hiring the right candidates who possess the required skills and qualifications.
02
Organizations with critical job positions: When hiring for critical job roles where the performance of the employee significantly impacts the success of the organization, zero defect interviewing becomes essential. This helps in minimizing the risk of hiring underqualified or incompatible candidates for such crucial positions.
03
Companies wanting to reduce employee turnover: Hiring the right candidates through zero defect interviewing improves the chances of retaining employees in the long run. By thoroughly evaluating candidates based on job requirements, organizations can decrease the likelihood of mismatched hires, ultimately reducing employee turnover.
04
Businesses seeking to save time and expenses: Investing time and resources in hiring the right person from the beginning can save an organization both time and expenses in the long run. Zero defect interviewing helps in streamlining the hiring process and narrowing down the candidate pool, thereby minimizing unnecessary costs associated with poor hiring decisions.
Overall, zero defect interviewing is a valuable tool for organizations committed to hiring the most suitable candidates, ensuring high-quality hires, reducing employee turnover, and optimizing the hiring process.
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Zero defect interviewing is a method of conducting interviews with a focus on minimizing errors and ensuring accuracy in the information gathered.
Zero defect interviewing may be required by organizations or employers who prioritize accuracy and thoroughness in their interview processes.
Zero defect interviewing is filled out by carefully and accurately documenting the information gathered during the interview process.
The purpose of zero defect interviewing is to ensure that the information gathered during interviews is accurate, complete, and free of errors.
The information reported on zero defect interviewing may vary depending on the organization or employer, but generally includes details about the interviewee, the interview process, and the information gathered.
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