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BALTIMORE CITY
DEPARTMENT OF PUBLIC WORKS
REGULATIONS
ON
Customer Service and Support for Water, Wastewater, and
Storm Water Billing
Authority: Baltimore City Charter, Art. VII; Baltimore City Code,
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How to fill out proposed water billing dispute

How to fill out proposed water billing dispute
01
Gather all relevant information related to the water billing dispute, such as previous water bills, payment receipts, and any correspondence with the water utility company.
02
Review the water billing dispute process outlined by the water utility company. This can usually be found on their website or obtained by contacting their customer service.
03
Prepare a written explanation of the dispute, clearly stating the reasons for disagreement with the water billing charges. Be sure to include specific details and supporting evidence.
04
Fill out any forms or documents provided by the water utility company for initiating a billing dispute. Follow the instructions carefully and provide all requested information.
05
Submit the completed dispute form along with any supporting documentation. This can usually be done online, by mail, or in person at the water utility company's office.
06
Keep copies of all documents and correspondence related to the water billing dispute for your records.
07
Follow up with the water utility company to ensure that they have received your dispute and are processing it accordingly. You may need to provide additional information or answer any questions they have.
08
Be patient during the dispute resolution process. It may take some time for the water utility company to investigate and respond to your dispute.
09
If the initial dispute resolution is not satisfactory, consider escalating the matter by contacting a higher authority within the water utility company or seeking legal advice.
10
Keep track of any updates or communications from the water utility company regarding the resolution of your dispute. Follow up as necessary until the matter is resolved.
Who needs proposed water billing dispute?
01
Anyone who disagrees with the water billing charges and believes there has been an error or overcharging can benefit from filling out a proposed water billing dispute.
02
This can include residential customers, commercial customers, or any individual or entity that receives water services from a utility company.
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What is proposed water billing dispute?
The proposed water billing dispute is a formal process to challenge the accuracy or fairness of a water bill.
Who is required to file proposed water billing dispute?
Any customer who believes there is an error or discrepancy in their water bill is required to file a proposed water billing dispute.
How to fill out proposed water billing dispute?
To fill out a proposed water billing dispute, customers must provide their account information, details of the dispute, and any supporting documentation.
What is the purpose of proposed water billing dispute?
The purpose of the proposed water billing dispute is to address and resolve any concerns related to water billing accuracy or fairness.
What information must be reported on proposed water billing dispute?
Customers must report their account information, details of the dispute, and provide any supporting documentation such as previous bills or meter readings.
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