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GUIDE TO YOUR HEALTH CARE,
PRESCRIPTION DRUG
AND DENTAL PROGRAMHOCKING ATHENS PERRY COMMUNITY ACTION
3 Caracas Drive
P. O. Box 220
Cluster, OH 45732Administered by: Benefit Assistance Corporation
P.
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01
Find the contact information: Look for the customer service phone number or email address on the company's website or in the product documentation.
02
Determine the preferred contact method: Some companies prefer customers to contact them via phone while others prefer email or online chat. Make sure to choose the contact method that the company recommends.
03
Prepare necessary information: Before reaching out to customer service, gather any relevant details related to your query or issue. This may include your account information, order number, or specific product details.
04
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05
Follow instructions: If customer service provides any specific instructions for contacting them, make sure to follow them accordingly. This may include filling out an online form or providing additional documentation.
06
Be patient: Customer service departments can be busy, so it may take some time to receive a response. However, be patient and avoid sending multiple inquiries unless it is necessary.
Who needs contact customer service:
01
Customers with inquiries: Anyone who has a question, concern, or inquiry about a product or service may need to contact customer service. This could include inquiries about billing, product features, or technical support.
02
Customers with issues or complaints: If you experience a problem with a product or service, contacting customer service can help resolve the issue. This could include receiving a refund, troubleshooting a technical problem, or reporting a defect.
03
Customers seeking assistance: Some customers may need assistance with using a product or service. Customer service can offer guidance, tutorials, or instructions to help customers navigate and utilize the offering effectively.
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