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2014Warranty and Consumer
Information ManualPrinting : Dec. 9, 2013
Publication No. UM 140 PS 002
Printed in KoreaWelcome ........................................................ 2
Warranty Coverage
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How to fill out warranty and owner assistance

How to fill out warranty and owner assistance
01
Read the warranty and owner assistance manual thoroughly to understand the process and requirements.
02
Collect all necessary documents, such as proof of purchase, vehicle information, and any additional documents required by the manufacturer.
03
Contact the manufacturer's customer service or warranty department to initiate the process.
04
Provide all requested information and follow any instructions given by the customer service representative.
05
Submit the completed warranty and owner assistance forms along with any supporting documents.
06
Keep copies of all documents submitted for your records.
07
Follow up with the manufacturer to ensure that your warranty and owner assistance request is being processed and resolved.
08
If any issues or disputes arise during the process, document and communicate them with the manufacturer for resolution.
09
Once your warranty and owner assistance claim is approved, follow any instructions provided for repairs, replacements, or compensations.
10
Finally, provide feedback to the manufacturer regarding your experience with their warranty and owner assistance process.
Who needs warranty and owner assistance?
01
Anyone who has purchased a product or vehicle that comes with a warranty can benefit from warranty and owner assistance.
02
Owners who experience issues, defects, or malfunctions with their purchased product or vehicle can seek warranty and owner assistance for resolution.
03
Individuals who want to understand their rights and coverage under the warranty and owner assistance program can also utilize these services.
04
Owners who need repairs, replacements, or compensations for covered issues can use warranty and owner assistance to get the necessary support.
05
Since warranty and owner assistance can vary by product and manufacturer, it is recommended for all owners to review and utilize these services to ensure they are getting the best support.
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What is warranty and owner assistance?
Warranty and owner assistance refers to the support and services provided to vehicle owners concerning the maintenance and repair of their vehicles, typically covered under a warranty agreement.
Who is required to file warranty and owner assistance?
Vehicle manufacturers and authorized dealerships are typically required to file warranty and owner assistance claims on behalf of the vehicle owners.
How to fill out warranty and owner assistance?
To fill out warranty and owner assistance, complete the designated form with required details such as owner's information, vehicle identification number (VIN), description of the issue, and any repairs performed, then submit it to the manufacturer or warranty provider.
What is the purpose of warranty and owner assistance?
The purpose of warranty and owner assistance is to provide vehicle owners with financial protection and support for necessary repairs that fall under the warranty terms, ensuring the vehicle remains in optimal condition.
What information must be reported on warranty and owner assistance?
Information that must be reported includes the owner's name and contact details, vehicle identification number (VIN), date of purchase, description of the problem, and any repair history related to the claim.
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