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Escalated Complaints Registration Form General Information 1. Teams Financial Services (Cooperative) Limited and its subsidiaries (Teams Group) only considers an escalated complaint in the prescribed
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How to fill out escalated complaints registration form

01
Start by downloading the escalated complaints registration form from the official website.
02
Fill in your personal details such as name, address, contact number, and email address in the provided sections.
03
Provide a brief description of the complaint in the designated area.
04
Explain in detail the reasons for escalating the complaint and any previous actions taken to resolve it.
05
Attach supporting documents, if required, such as copies of invoices, receipts, or correspondence related to the complaint.
06
Review the completed form to ensure all the necessary information is provided and accurately filled.
07
Submit the form to the appropriate department or individual responsible for handling escalated complaints.
08
Keep a copy of the filled form and any supporting documents for your records.

Who needs escalated complaints registration form?

01
The escalated complaints registration form is needed by individuals or customers who have encountered unresolved issues or problems and wish to formally escalate their complaint to a higher authority within the organization.
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The escalated complaints registration form is a document used to formally record and escalate complaints that have not been resolved through the initial complaint process.
Individuals or organizations whose complaints remain unresolved after the standard complaint procedures are required to file the escalated complaints registration form.
To fill out the escalated complaints registration form, provide your personal information, details of the original complaint, steps taken for resolution, and any supporting documents or evidence.
The purpose of the escalated complaints registration form is to ensure that unresolved issues are formally documented and reviewed by higher authorities to prompt further investigation and resolution.
The form must report the complainant's details, a description of the unresolved complaint, prior complaint reference numbers, actions taken, and any relevant dates and documents.
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