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LBC D)DISTRIBUTION i 'impart 50 DOCKET MvATERIALMRJCRUCREHUILNMLPDUKE POWER COMPANY CHARLOTTE DATE Or 0OCUMENT Ref 'Pro.DATEWO0PARKERyJ ;4kTiERr.(11.NOTOnlrEoi LL,WlGlNAL11fIopINPUT FORiMNUMUIER O1fCO
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01
Determine the type of service you need from Duke Energy. This could include power restoration, tree trimming, or equipment repair.
02
Contact Duke Energy customer service to report the issue and request crews for restoration. Provide as much information as possible about the location and nature of the problem.
03
Follow any instructions given by Duke Energy representatives regarding safety measures or additional information needed.
04
Allow Duke Energy crews to assess and address the issue. They may need to work on power lines, transformers, or other equipment.
05
Cooperate with the crews and follow their instructions to ensure a safe and efficient restoration process.
06
Once the crews have completed their work, test the restored service to ensure it is functioning properly.
07
If there are any issues or concerns after Duke Energy crews have restored the service, contact customer service again for further assistance.

Who needs duke energy crews restore?

01
Anyone who experiences a power outage or requires maintenance and repairs to Duke Energy services may need their crews to restore the service.
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Duke Energy Crews Restore refers to the efforts and activities undertaken by Duke Energy's teams to restore power and services after outages or disruptions.
Entities that experience power outages or disruptions and require restoration services from Duke Energy are typically required to file for Duke Energy crews restore.
To fill out the Duke Energy crews restore request, visit the Duke Energy website or contact their customer service for the necessary forms and guidelines.
The purpose of Duke Energy crews restore is to ensure the timely restoration of electrical services to customers following outages, ensuring safety and reliability.
Information that must be reported typically includes the nature of the outage, location details, affected services, and any special considerations for restoration.
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