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CITY OF MANSFIELD, WISCONSIN
POLICIES AND PROCEDURES
1. COMMON COUNCIL4. FINANCIAL2. ADMINISTRATIVE5. PUBLIC WORKS3. PERSONNEL6. PARKS AND RECREATIONCHAPTER: Customer Services
SUBJECT:Public Records
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What is chapter customer services?
Chapter customer services refers to a specific section or set of guidelines within an organization that provides support and assistance to customers, addressing their inquiries, concerns, and needs.
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The purpose of chapter customer services is to establish a framework for delivering high-quality support to customers, improving satisfaction, and ensuring effective communication between the business and its clients.
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Information to be reported typically includes customer inquiries, service responses, resolution times, feedback, and any performance metrics relevant to customer service.
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