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COUNTY OF LOS ANGELES DEPARTMENT OF PUBLIC HEALTH ALCOHOL AND DRUG PROGRAM ADMINISTRATION With UCLA ISP/Pacific Southwest Addiction Technology Transfer Center (PSA TTC) Presents a Special Lecture
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Improving client engagement involves increasing the level of interaction and communication between a company and its clients to build strong relationships and enhance customer satisfaction.
Companies across various industries are encouraged to focus on improving client engagement to better serve their customers and ultimately increase loyalty and retention.
Improving client engagement can be achieved through various strategies such as personalized communication, feedback collection, customer support, and loyalty programs.
The purpose of improving client engagement is to create a positive customer experience, foster loyalty, increase retention rates, and ultimately drive business growth and profitability.
The information reported on improving client engagement may include customer feedback, satisfaction scores, retention rates, customer acquisition metrics, and the effectiveness of client engagement strategies.
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