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Complaints Procedure Our Lady's Bishop Eton Primary Schooling LOVING LEARNING IN JESUS Approved by Full Governing Offspring 19Next review Spring 20WHO CAN MAKE A COMPLAINT These complaints' procedure
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01
Obtain a copy of the complaints procedure our ladys.
02
Read through the complaints procedure to understand the steps and guidelines.
03
Begin by gathering all the necessary information related to the complaint.
04
Clearly state the nature of the complaint and include any supporting evidence or documentation.
05
Follow the specified process for submitting the complaint, which may involve filling out a complaint form or writing a detailed letter.
06
Submit the complaint to the designated person or department as outlined in the complaints procedure.
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Keep a copy of the submitted complaint for your records.
08
Allow the designated person or department sufficient time to review and address the complaint.
09
If necessary, cooperate and provide any additional information or clarification requested during the investigation process.
10
Follow up with the designated person or department to inquire about the status and progress of the complaint.
11
If dissatisfied with the outcome, follow any further steps or appeals process mentioned in the complaints procedure.
12
Document all interactions and communications related to the complaint for future reference.

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The complaints procedure Our Lady's refers to the official process by which individuals can submit grievances or concerns related to services, behavior, or policies at Our Lady's institution.
Any individual who has experienced a grievance or concern related to Our Lady's services, including students, parents, staff, and community members, is required to file a complaint under this procedure.
To fill out the complaints procedure, individuals should obtain the official complaint form, provide a detailed account of the issue, include any relevant documentation, and submit it to the designated complaints officer or office.
The purpose of the complaints procedure at Our Lady's is to ensure that all grievances are addressed promptly, fairly, and effectively, promoting accountability and improvement in services.
The information that must be reported includes the complainant's contact details, a description of the issue, any supporting evidence, and the desired outcome or resolution.
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