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CONTACT LENS PRODUCT RETURN AND EXCHANGE FORM Return Authorization #: (Required) QUESTIONS? CALL: toll-free 1-877-743-7847 FAX: toll-free 1-877-743-7839 EMAIL:returns smartmedcare.com US/CANADA CUSTOMERS
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How to fill out contact lens products returns

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How to fill out contact lens products returns:

01
Begin by locating the return form provided by the company from which you purchased the contact lens products. This form will usually be included in the packaging or can be found on the company's website.
02
Fill in the required information on the return form, such as your name, address, and contact information. Make sure to provide accurate details to ensure a smooth return process.
03
Indicate the reason for the return. This can typically be done by checking a box or providing a brief explanation. Common reasons for returning contact lens products include receiving the wrong prescription, damaged or defective lenses, or simply changing one's mind.
04
If applicable, include any additional documentation or proof to support your return request. This may include photographs of the damaged or incorrect lenses, a copy of the original receipt or invoice, or any other relevant evidence.
05
Carefully package the contact lens products for return. Follow any specific instructions provided by the company, such as using the original packaging or including any included accessories.
06
Affix the provided return label to the package, ensuring it is securely attached. If no return label is provided, contact the company's customer service for further instructions on how to proceed.
07
Consider insuring the package or obtaining a tracking number for shipment. This can help ensure that the package reaches the company safely and can be easily tracked if any issues arise.
08
Finally, ship the packaged contact lens products back to the company. Keep any proof of shipment, such as a receipt or tracking number, for your records.
09
Once the company receives the return, they will typically process it and provide a refund or replacement accordingly. Be sure to check for any updates or communication from the company regarding the return status.
10
Remember, the process may vary slightly depending on the company's specific return policy, so it's always helpful to review their terms and conditions before initiating a return.

Who needs contact lens products returns?

01
Individuals who have received the wrong prescription lenses.
02
Customers who have received damaged or defective contact lens products.
03
People who have changed their mind about the contact lens products and wish to return them.
04
Those who need to exchange their contact lens products for a different prescription or brand.
05
Customers who may have been provided with incorrect or incomplete order.
06
Individuals who are dissatisfied with the quality or performance of the contact lens products they received.
Remember, it's always advisable to review the specific return policy of the company from which you purchased the contact lens products.
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Contact lens products returns refer to the process of returning contact lenses to the manufacturer or seller for various reasons such as defects, expiration, or customer dissatisfaction.
Retailers, distributors, and sellers who deal with contact lens products are required to file contact lens products returns.
Contact lens products returns can be filled out by providing details such as the reason for return, quantity of items returned, date of purchase, and contact information.
The purpose of contact lens products returns is to ensure the quality and safety of contact lenses, provide customer satisfaction, and track inventory.
Information that must be reported on contact lens products returns include product details, reason for return, quantity returned, date of purchase, and contact information.
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