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Unit 36: Advise Customers Upon the Fixing of Tiles Unit reference number: Y/600/2303 CF level: 2 Credit value: 6 Guided learning hours: 39 Unit summary This unit is about promoting sales and increasing
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How to fill out unit 36 advise customers

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How to fill out unit 36 advise customers:

01
Start by gathering all the necessary information about the product or service that you will be advising customers on. This may include details about its features, benefits, pricing, and any special offers or promotions.
02
Familiarize yourself with the target audience for the product or service. Understand their needs, preferences, and pain points so that you can provide tailored advice that will resonate with them.
03
Develop a clear and concise communication strategy to effectively convey your advice to customers. This may involve choosing the appropriate tone, language, and mediums (such as in-person, phone, email, or through marketing materials) for delivering your recommendations.
04
Ensure that you are up to date with the latest industry trends and developments related to the product or service. This will enable you to provide informed advice and maintain credibility with customers.
05
Use active listening skills to understand customer concerns and questions. Address these issues with empathy and provide solutions that meet their needs. Be open to feedback and continuously improve your advisory approach.
06
Provide accurate and transparent information about the product or service, including any limitations or potential drawbacks. This will help customers make informed decisions and avoid any surprises or dissatisfaction later on.
07
Follow up with customers after providing advice to ensure that they are satisfied with their purchase or decision. Offer ongoing support and assistance if needed, reinforcing your commitment to their success.

Who needs unit 36 advise customers:

01
Sales representatives or account managers who interact directly with customers and need to provide accurate and helpful advice.
02
Customer service professionals who assist customers in making informed decisions and address any questions or concerns.
03
Marketing professionals responsible for developing messaging and materials to advise and educate customers about products or services.
04
Business owners or entrepreneurs who want to improve the customer experience and increase customer satisfaction by providing valuable advice.
05
Individuals working in industries where consulting or advisory services are common, such as finance, insurance, real estate, or healthcare.
Overall, anyone involved in customer-oriented roles or businesses can benefit from unit 36 advise customers by enhancing their ability to provide valuable advice, build trust with customers, and drive positive outcomes.
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Unit 36 advises customers on the best practices and recommendations for their specific needs.
Any individual or organization that provides advice to customers is required to file unit 36.
To fill out unit 36, gather all relevant information and recommendations provided to customers, and accurately report them in the designated sections of the form.
The purpose of unit 36 is to ensure that customers receive accurate, informed advice that meets their needs and expectations.
The information reported on unit 36 should include details of the advice given, the recommendations made, and any follow-up actions required.
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