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Po's PP1/Feb2017/Rev.4CUSTOMER FEEDBACK FORM Office Reference No. Date/Time: : :Type of feedbackInquiryRequestComplaintClaimChannelWalk InTelephoneFax/Email/Asocial MediaSender/Customers Name:Receivers

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How to fill out customer feedback form

01

Step 1: Start by providing your personal details such as name, contact information, and any additional identification details.

02

Step 2: Indicate the date and time of your interaction or purchase that prompted the feedback form.

03

Step 3: Clearly state the purpose of your feedback, whether it is a complaint, suggestion, or a compliment.

04

Step 4: Structure your feedback by providing specific details and examples of your experience or issue.

05

Step 5: Be concise and to the point while elaborating on the relevant aspects of your feedback.

06

Step 6: If possible, suggest solutions or improvements that you believe would resolve the issue or enhance the experience.

07

Step 7: Review your feedback form for accuracy and completeness before submitting it.

08

Step 8: Sign and date the form to confirm the authenticity of your feedback.

Who needs customer feedback form?

01

Customer feedback forms are beneficial for any organization, business, or service provider that values customer satisfaction and aims to improve their products or services based on customer input.

02

Companies, restaurants, hotels, online retailers, healthcare providers, and educational institutions are among the entities that commonly use customer feedback forms.

03

By collecting feedback from their customers, these organizations can gain insights into customer preferences, identify areas for improvement, and address any issues promptly to enhance customer experience and loyalty.

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What is customer feedback form?

A customer feedback form is a tool used by businesses to collect insights and opinions from customers about their products, services, and overall experience.

Who is required to file customer feedback form?

Typically, any business or organization that interacts with customers and seeks to improve their services or products may be required to file a customer feedback form.

How to fill out customer feedback form?

To fill out a customer feedback form, one should provide honest responses to the questions asked, and if applicable, provide additional comments or suggestions in the designated fields.

What is the purpose of customer feedback form?

The purpose of a customer feedback form is to gather information on customer satisfaction, identify areas for improvement, and enhance the overall customer experience.

What information must be reported on customer feedback form?

The information that must be reported typically includes customer contact details, ratings of various aspects of service or product, comments, and suggestions.

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