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1TABLE OF CONTENTS AGE Who we are.... 3 Who is a Steward. 4 How to be an Effective Steward. 4 The Roles of a Steward. 6 Grievance Processing
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How to fill out grievance handling

01
Step 1: Start by understanding the grievance process and policies within your organization.
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Step 2: Clearly identify the issue or problem that you want to address through the grievance process.
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Step 3: Gather all relevant information and evidence to support your grievance.
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Step 4: Submit your grievance in writing to the appropriate person or department as per your organization's guidelines.
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Step 5: Be prepared to attend any meetings or hearings related to your grievance.
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Step 6: Cooperate and provide any additional information or documentation required during the grievance process.
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Step 7: Follow up on the progress of your grievance and stay informed about any decisions or resolutions.
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Step 8: If necessary, appeal the decision through the appropriate channels within your organization.
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Step 9: Maintain professionalism and confidentiality throughout the grievance handling process.
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Step 10: Learn from the experience and actively contribute to improving the grievance handling system within your organization.

Who needs grievance handling?

01
Anyone who feels they have been subjected to unfair treatment, harassment, discrimination, or any other form of misconduct within an organization.
02
Employees who have concerns or complaints that cannot be resolved through regular communication channels.
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Individuals who believe their rights, interests, or well-being have been violated or compromised.
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Those who seek justice, resolution, or a fair outcome for their grievances within a structured framework.
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Grievance handling is the process of addressing and resolving complaints or dissatisfaction expressed by employees or parties within an organization.
Typically, employees or stakeholders who feel wronged or have issues related to their employment or the organization are required to file grievance handling.
To fill out a grievance handling, individuals usually need to complete a formal grievance form, providing details about the issue, relevant dates, and any evidence or documentation to support their complaint.
The purpose of grievance handling is to ensure that issues are addressed fairly and promptly, to maintain a positive work environment, and to comply with legal obligations.
Information that must be reported includes the nature of the grievance, the parties involved, dates of incidents, any prior communications related to the grievance, and the desired resolution.
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