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2016SEND TO:Returns / Exchanges (Individual)Attn: Return Soft ouch Concepts, Inc. 29460 Union City Blvd Union City, CA 94587 Cut along dotted lineBefore returning a harness, we suggest contacting
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How to fill out returns amp exchanges

01
To fill out returns and exchanges, follow these steps:
02
Look for the return and exchange policy: Find out if the store or company has any specific instructions or timeframes for returns and exchanges. This information is usually available on their website or on the receipt.
03
Check the condition of the item: Ensure that the item you want to return or exchange is in its original condition. This means it should be unused, undamaged, and with all the original tags, packaging, and accessories.
04
Prepare the necessary documents: Gather the original receipt or proof of purchase, as well as any additional documentation the store might require, such as a return or exchange form.
05
Package the item: Place the item securely in a box or a suitable packaging material to protect it during transit.
06
Follow the shipping instructions: If you need to ship the item back, follow the provided instructions regarding the shipping method, address, and any associated costs.
07
Await confirmation: Once the store receives your return or exchange, they will usually inspect the item and process your request accordingly. You may receive a confirmation email or refund notification.
08
Keep track of your return: It's a good practice to keep copies of any return shipping receipts or tracking numbers, as they can be helpful in case of any issues or inquiries.
09
Note: The specific steps may vary depending on the store or company's policies. It's always a good idea to read and understand their return and exchange policy before initiating the process.

Who needs returns amp exchanges?

01
Returns and exchanges are typically needed by:
02
Customers who received faulty or damaged products: If you receive a product that is defective, broken, or not as described, you have the right to return or exchange it to get a replacement or refund.
03
Customers who changed their mind or made a wrong purchase: If you bought something and later realized it's not what you wanted or needed, you may be eligible for a return or exchange, depending on the store's policy.
04
Customers who received the wrong item: If the store mistakenly sent you a different product than what you ordered, you can request a return or exchange to receive the correct item.
05
Customers who experienced sizing issues: If you purchased clothing or footwear that doesn't fit properly, many stores offer returns or exchanges for size-related concerns.
06
Customers who received duplicate items: If you accidentally received duplicate items in your order, you can typically return or exchange the extra item(s).
07
Note: The eligibility for returns and exchanges may vary based on the store's policies and the specific circumstances of the purchase. It's important to review the return and exchange policy of the store before proceeding.
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Returns and exchanges refer to the processes through which customers can return purchased items for a refund or exchange them for different items.
Businesses and individuals who sell products or services typically need to file returns and exchanges to account for inventory and manage customer service.
To fill out returns and exchanges, customers should provide details such as the receipt number, item description, reason for return, and their contact information, typically on a designated form or online.
The purpose of returns and exchanges is to enhance customer satisfaction by allowing customers to rectify issues with their purchases, such as defects, dissatisfaction, or incorrect items.
Information that must be reported includes the customer's details, the items being returned or exchanged, the original transaction details, and reasons for the return or exchange.
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