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CIGNA Medicare Part D Prescription Drug Plan Pharmacy Management Phone 800 558-9363 Fax 866 249-1172 P. O. Box 29030 Phoenix AZ 85038-9030 - Medication Coverage Determination Form Please Note This form is intended for prescriber use to request an Exception Prior Authorization or Step Therapy Exception for CIGNATURE Rx and CIGNA HealthCare for Seniors plan members. Failure to complete this form in its entirety may result in an adverse determinati...
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How to fill out cigna step formrapy exception

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To fill out the Cigna Step Therapy Exception Form, start by accessing the form on the Cigna website or by contacting your healthcare provider or insurance representative to request a copy.
02
Carefully read and review the instructions provided on the form. Make sure you understand the purpose of the form and the information required to complete it.
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Begin by entering your personal and contact information, such as your name, date of birth, address, and phone number. This will help identify you and ensure accurate processing of your request.
04
Next, provide your insurance information, including your Cigna member ID and group number. Double-check that you have provided the correct details to avoid any delays in processing.
05
Indicate the medication or treatment for which you are seeking an exception by providing the specific drug name, strength, and dosage. Include any relevant information about your medical condition or history that supports your need for an exception to the step therapy program.
06
If necessary, attach any supporting documentation, such as medical records, test results, or letters from your healthcare provider, that provide additional evidence for your exception request.
07
Review the completed form to ensure all information is accurate and complete. Make any necessary corrections or additions before submitting it.
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Once you have filled out the form, follow the instructions provided to submit it. This may involve mailing it to a specific address or submitting it electronically through an online portal.
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Keep a copy of the completed form and any supporting documentation for your records. This will serve as proof of your exception request and can be helpful if any issues arise during the review process.
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Now, let's address who needs the Cigna Step Therapy Exception Form. Individuals who have been prescribed a medication that is subject to step therapy may need to submit this form. Step therapy is a process used by insurance companies to require patients to try lower-cost or alternative medications before approving coverage for more expensive or higher-tier medications. If you believe that the step therapy protocol is not appropriate for your medical condition or that you have already tried and failed the alternative medications, you may need to complete the Cigna Step Therapy Exception Form to request an exception. However, it is important to consult with your healthcare provider or insurance representative to confirm if this form is necessary in your specific situation.
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Cigna step therapy exception is a process that allows patients to request coverage for a medication that may not be initially covered under their insurance plan due to step therapy protocols. Step therapy is a utilization management tool used by insurance companies to control costs by requiring patients to try lower-cost medications before approving coverage for higher-cost alternatives.
Patients who have been prescribed a medication that is not covered under their Cigna insurance plan due to step therapy protocols are required to file a Cigna step therapy exception request.
To fill out a Cigna step therapy exception request, patients need to complete the necessary form provided by Cigna. The form typically requires information such as the patient's personal details, medical history, the prescribed medication, and supporting documentation from the healthcare provider. The completed form should then be submitted to Cigna for review.
The purpose of Cigna step therapy exception is to allow patients access to medications that may be more appropriate for their specific medical condition, even if they do not meet the initial step requirements set by the insurance plan. This exception process ensures that patients receive the most effective and necessary treatment without unnecessary delays or financial burden.
The information that must be reported on a Cigna step therapy exception request includes the patient's personal details, medical history, the prescribed medication, and supporting documentation from the healthcare provider. Additional information may be required depending on specific circumstances.
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