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Republic of the Philippines National Telecommunications Commission CONSUMER WELFARE AND PROTECTION DIVISION BIR Road, East, Triangle, Dalian, Quezon CityCOMPLAINT ON TEXT MESSAGE Reference Number:
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01
Get the necessary forms from the National Telecommunications Commission (NTC) or their website.
02
Read the instructions carefully before filling out the form.
03
Provide accurate personal information such as name, address, contact number, and email.
04
Specify the complaint or issue you are experiencing with your telecommunications service provider.
05
Attach any supporting documents or evidence that may support your complaint or issue.
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Sign and date the form before submitting it to the NTC.
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Follow up with the NTC regarding the status of your complaint or issue.

Who needs national telecommunications commission consumer?

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Anyone who has a complaint or issue with their telecommunications service provider can reach out to the National Telecommunications Commission (NTC) consumer.
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The National Telecommunications Commission Consumer refers to regulations and guidelines set forth by the National Telecommunications Commission (NTC) to protect consumer rights and ensure fair telecommunications services.
Telecommunications service providers and operators in the country are required to file reports with the National Telecommunications Commission.
To fill out the National Telecommunications Commission Consumer form, service providers need to complete prescribed sections detailing service offerings, customer complaints, and compliance with regulations.
The purpose is to ensure consumer protection, oversee service quality, and maintain transparency in the telecommunications sector.
Service providers must report on service quality metrics, consumer complaints, compliance with regulations, and any changes in service offerings.
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