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COMMONWEALTH OF MASSACHUSETTS Office of Consumer Affairs and Business Regulation DIVISION OF INSURANCE 1000 Washington Street Suite 810 Boston, MA 021186200 (617) 5217794 FAX (617) 7536830 Toll free
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Consumer Protection MassGov refers to the consumer protection resources and services provided by the Massachusetts government, aimed at safeguarding the rights and interests of consumers through education, enforcement against unfair practices, and dispute resolution.
Individuals or businesses that believe they have suffered from unfair or deceptive practices by a seller or service provider in Massachusetts are required to file complaints with Consumer Protection MassGov.
To fill out the consumer protection form on MassGov, go to the official website, locate the consumer protection section, download or access the complaint form, provide all necessary details about the complaint, including the nature of the issue and any supporting documents, and submit it as instructed.
The purpose of Consumer Protection MassGov is to protect consumers from unfair, deceptive, or fraudulent practices in the marketplace, provide education on consumer rights, and facilitate resolution of disputes.
When filing a report with Consumer Protection MassGov, individuals must provide their contact information, details of the business or individual they are complaining about, a description of the issue, any relevant dates, and any documentation supporting their claim.
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