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For inquiry, please call +6032160 0000 ext 1707 / 1709 or email to medicalreport@princecourt.com Note: Minimum processing period is 30 working days. Date Request:. Date Complete:. Date Informed:.

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1. Begin by gathering all the necessary information for the enquiry, such as the customer's name, contact details, and any specific details relevant to the enquiry.
2. Make sure to have a designated phone line or phone number specifically for enquiries, which should be clearly displayed on your website, social media pages, or any other relevant platforms.
3. When a customer calls for an enquiry, answer the phone in a professional and friendly manner, introducing yourself and the company.
4. Listen attentively to the customer's query or concern, allowing them to fully explain their needs and requirements.
5. Take detailed notes during the conversation, ensuring that you don't miss any important information.
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7. Provide the customer with any relevant information or solutions, ensuring that they fully understand the options available to them.
8. If necessary, arrange a follow-up call or appointment to further discuss the enquiry or provide additional assistance.
9. Thank the customer for their call and let them know that you are available for any further enquiries or assistance.
10. After the call, make sure to document the enquiry and any actions taken in a centralized system for future reference.

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1. Anyone who has a specific question or requirement related to your products or services may need to call for an enquiry.
2. This could include potential customers who are interested in learning more about what you offer, existing customers who have a concern or need assistance, or even business partners or other stakeholders who require information or clarification.
3. Ultimately, anyone who seeks more information or wants to discuss their needs further can benefit from calling for an enquiry.

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