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Inform 36CUSTOMER SERVICE Center To: Customer Service Center Hong Kong Securities Clearing Company Limited 1/F, One & Two Exchange Square, 8 Conn aught Place, Central, Hong Kong : ()ISI (WITHOUT AFFIRMATION)

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How to fill out customer service centre

01

Step 1: Greet the customer warmly

02

Step 2: Listen attentively to the customer's issue

03

Step 3: Ask clarifying questions to better understand the problem

04

Step 4: Offer a suitable solution and explain it clearly

05

Step 5: Address any additional concerns or questions the customer may have

06

Step 6: Thank the customer for their time and assure them of your assistance

Who needs customer service centre?

01

Any business that offers products or services can benefit from having a customer service centre. It allows businesses to provide support, address customer inquiries, handle complaints, and ensure customer satisfaction. Additionally, customer service centres are valuable for e-commerce businesses, subscription-based services, and any company that values strong customer relationships.

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What is customer service centre?

Customer service centre is a department or team within a company that is dedicated to providing assistance and support to customers.

Who is required to file customer service centre?

Companies that have customers and provide customer service are required to file customer service centre.

How to fill out customer service centre?

To fill out customer service centre, companies need to report information about the services provided to customers and any changes in customer service practices.

What is the purpose of customer service centre?

The purpose of customer service centre is to ensure that companies are providing adequate support and assistance to their customers.

What information must be reported on customer service centre?

Companies must report information such as the types of services provided, number of customer interactions, and any customer feedback received.

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