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Liberty Insurance PTE Ltd 51 Club Street #0300 Liberty House Singapore 069428 Tel: 1800LIBERTY (542 3789) Reg. No. 199002791D GST Reg. No. M200935713 www.libertyinsurance.com.sgProposal Form Commercial
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Customer care existing customer refers to the support and assistance provided to customers who have already purchased products or services from a company.
Customer service representatives or departments within a company are typically responsible for handling customer care for existing customers.
Customer care for existing customers can be filled out by responding to inquiries, resolving issues, providing product information, and offering support through various communication channels.
The purpose of customer care for existing customers is to maintain customer satisfaction, retain loyal customers, and build long-term relationships with them.
Information such as customer inquiries, complaints, feedback, resolutions, and interactions must be documented and reported for customer care for existing customers.
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