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PRINTED: 12/15/2020 FORM APPROVEDDEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION(X1) PROVIDER/SUPPLIER/CIA IDENTIFICATION
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How to fill out an unannounced complaint investigation

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To fill out an unannounced complaint investigation, follow these steps:
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Start by gathering all relevant information about the complaint, such as the date and time it occurred, the individuals involved, and any supporting evidence.
03
Clearly state the nature of the complaint and provide a detailed description of the incident or issue.
04
Include any additional information or documentation that may be helpful in investigating the complaint, such as witness statements or photographs.
05
Provide your contact information and indicate whether you wish to remain anonymous or be contacted for further clarification.
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Review the filled-out complaint investigation form for accuracy and completeness before submitting it.
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Submit the complaint investigation form through the designated channel or to the appropriate authority.
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Keep a copy of the filled-out form for your records.

Who needs an unannounced complaint investigation?

01
Anyone who has experienced or witnessed an incident and wants to report it can request an unannounced complaint investigation.
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This may include individuals who have concerns about a workplace safety violation, misconduct by an organization or individual, a product or service quality issue, or any other situation that requires investigation.
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Unannounced complaint investigations can be requested by employees, customers, clients, or any other person with relevant information or a stake in the matter.
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An unannounced complaint investigation is when an investigation is conducted without prior notification to the subject of the complaint.
Any relevant authority or organization responsible for oversight may be required to file an unannounced complaint investigation.
To fill out an unannounced complaint investigation, relevant information must be collected, documented, and reported according to established procedures.
The purpose of an unannounced complaint investigation is to ensure a fair and impartial assessment of the complaint without interference or tampering.
Information such as details of the complaint, date/time of investigation, individuals involved, findings, and recommendations must be reported on an unannounced complaint investigation.
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