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1Service complaint from Our aim is to provide an excellent service to all our members. If you feel the level of service we provided did not meet your expectations, and you would like to bring this
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Define customer service: Clearly define what customer service means to you and your organization.
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Customer service is the support and assistance provided to customers before, during, and after their purchase of a product or service.
Companies and businesses that provide goods or services to customers are required to maintain a customer service department.
Customer service can be fulfilled through various channels such as phone, email, live chat, social media, or in-person interactions.
The purpose of customer service is to ensure customer satisfaction, resolve issues or concerns, and build a positive relationship with customers.
Information such as customer inquiries, complaints, feedback, and resolutions must be documented and reported in customer service records.
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