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David J. Johnson Director Service Engineering Operations Ford Customer Service Division Ford Motor Company P. O. Box 1904 Dearborn, Michigan 48121November 21, 2019TO:All U.S. Ford and Lincoln DealersSUBJECT:Customer

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What is customer satisfaction program 18n03?

Customer satisfaction program 18n03 is a program implemented by businesses to measure and improve customer satisfaction.

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The purpose of customer satisfaction program 18n03 is to ensure that businesses are meeting the needs and expectations of their customers.

What information must be reported on customer satisfaction program 18n03?

Customer feedback data, satisfaction ratings, and action plans for improvement are some of the key information that must be reported on customer satisfaction program 18n03.

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