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REQUEST FOR TECHNICAL ASSISTANCE Instructions: If an item is not relevant or unknown, enter N/A or unknown. Please email the completed form to: DFATARequest@waterboards.ca.gov Date of Submittal:Name
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How to fill out request for technical assistance

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Step 1: Start by clearly identifying the issue or problem you are experiencing
02
Step 2: Gather all relevant information related to the issue, such as error messages, screenshots, and any steps you've already taken to troubleshoot
03
Step 3: Determine the appropriate channel to submit your request, such as an online help desk system, email, or phone
04
Step 4: Provide a detailed description of the problem, including any specific conditions or scenarios that consistently reproduce the issue
05
Step 5: Include your contact information, such as name, email address, and phone number, so that the technical support team can reach out to you if needed
06
Step 6: Submit the request and patiently wait for a response from the technical support team
07
Step 7: Follow up on your request if necessary, providing any additional information or clarifications requested by the technical support team
08
Step 8: Once the issue is resolved, if applicable, provide feedback on the support received to help improve the overall experience for others

Who needs request for technical assistance?

01
Anyone who is experiencing technical issues or problems with a product, service, or system may need to submit a request for technical assistance. This can include individual users, businesses, organizations, or any other entities relying on technology for their operations.
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Request for technical assistance is a formal application for help or support in solving technical issues or problems.
Any individual or organization facing technical challenges or needing technical support may file a request for technical assistance.
To fill out a request for technical assistance, one must provide detailed information about the technical issue or problem, contact information, and any relevant documentation.
The purpose of a request for technical assistance is to seek help or guidance in resolving technical issues or challenges.
Information such as the nature of the technical issue, contact details, any relevant documents, and a description of the assistance needed must be reported on a request for technical assistance.
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