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Tender Document Tender No. 1170320152CALL CENTER SERVICES FOR THE CITIZEN FEEDBACK MONITORING PROGRAM (CAMP)Punjab Information Technology Board (PIT) 11th Floor, Area Software Technology Park (ASAP),
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Call center services are used to provide customer support, handle inquiries and resolve issues for customers over the phone.
Companies that operate call centers and provide customer support services are required to file call center services.
Call center services can be filled out by providing detailed information about the call center operations, number of calls received, average handling time, and other relevant data.
The purpose of call center services is to ensure that companies are providing efficient and effective customer support to their customers.
Information such as number of calls received, average handling time, number of issues resolved, customer satisfaction rates, and any other relevant data must be reported on call center services.
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