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Red Ox Mfg. 310 N. 13th Street Billings, MT 59101 EXCHANGE AND RETURN FORM STEP 1 STEP 3 Please fill out the information below How would you like us to handle your request? Shipping and handling fees
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How to fill out exchange and return form

How to fill out exchange and return form?
01
Gather all necessary information: Before filling out the form, make sure you have all the required details such as the purchase date, order number, item name, and reason for the exchange or return.
02
Locate the form: Check whether the exchange and return form is included in the package or if it needs to be downloaded from the retailer's website. It is typically found in the package or on their website under the "Returns" or "Customer Service" section.
03
Provide your contact information: Start by filling out your name, address, email, and phone number. Double-check the accuracy of these details to ensure smooth communication.
04
Enter order details: Include the purchase date and order number, which can usually be found on the order confirmation email or the invoice provided with the delivery.
05
Specify items for exchange or return: Indicate the name and description of each item you wish to exchange or return. Include the quantity, color, size, or any other relevant details to ensure clarity.
06
State the reason for exchange or return: Choose the appropriate reason from the provided options or write a brief explanation of why the product needs to be exchanged or returned. This will help the retailer understand your needs better.
07
Add any additional comments: If you have any additional information or specific instructions for the retailer, you can include them in this section. This can be helpful when requesting a specific product for exchange or providing further details about the issue.
08
Read and understand the return policy: Before submitting the form, read the return policy provided by the retailer. Ensure that you comply with any specific instructions or requirements mentioned in the policy to avoid any delays or complications.
Who needs an exchange and return form?
01
Customers who wish to exchange or return a product they have purchased from a retailer or online store.
02
Individuals who have received a damaged, defective, or incorrect item and need to return it for a refund or replacement.
03
Customers who want to exchange a product for a different color, size, or style.
04
Individuals who have changed their mind about a purchase and want to return the item.
05
People who have received a gift and would like to exchange it for a different item or request a refund.
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