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Bye Wait ConsultingNational Customer Satisfaction Survey to Support the Building Standards Verification Performance FrameworkReport for: Clackmannanshire Council December 20191Report prepared by:
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Online national customer satisfaction is a measure of how satisfied customers are with online services provided by a national organization.
National organizations providing online services are required to file online national customer satisfaction.
Online national customer satisfaction can be filled out through an online portal provided by the governing body.
The purpose of online national customer satisfaction is to gauge customer satisfaction with online services and identify areas for improvement.
Information such as overall satisfaction ratings, feedback from customers, and any proposed improvements must be reported on online national customer satisfaction.
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