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Commonwealth of VirginiaVendor Interactive Voice Response (IVR) 18779182776 User Manual.AEC.org March 2022TABLE OF CONTENTS 1 | Welcome to the IVR Manual ___ 1 General Information ___ 12 | Glossary___
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The interactive voice response system is a technology that allows a computer to interact with humans through the use of voice commands.
Businesses and organizations that use interactive voice response technology are required to file.
To fill out the form, you will need to provide information about your interactive voice response system, such as the type of technology used and the number of calls received.
The purpose of the interactive voice response system is to streamline communication processes and provide callers with automated assistance.
Information such as the number of calls received, call duration, and any technical issues encountered must be reported.
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