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Guidance for MPLAINTHANDLERS on dealing with risks of harmGuidance for complaint handlers on dealing with risks of harm PURPOSE This document aims to give complaint handlers confidence in handling
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To fill out the www.ombudsman.wa.gov.au/publications/documents/guidelines on effective complaint, follow these steps:
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Start by accessing the website www.ombudsman.wa.gov.au/publications/documents/guidelines
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Look for the 'Guidelines on Effective Complaint' document on the website.
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Click on the document to open it and view the guidelines.
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Read through the guidelines carefully to understand the requirements and recommendations for an effective complaint.
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Prepare the necessary information and supporting documents for your complaint.
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Follow the outlined format and structure in the guidelines to ensure your complaint is well-organized and clear.
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Fill out the complaint form with accurate and complete details.
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Submit the complaint form as per the instructions provided on the website.
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Anyone who wishes to make a complaint and seeks guidance on how to effectively file a complaint can benefit from www.ombudsman.wa.gov.au/publications/documents/guidelines on effective complaint. This includes individuals, businesses, organizations, or anyone who wants to ensure their complaint is properly addressed and resolved. The guidelines provide valuable information and tips on how to structure and present complaints effectively, increasing the chances of a satisfactory outcome.
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The guidelines on effective complaint provide information on how to file a complaint with the Ombudsman.
Any individual or organization who wants to lodge a complaint with the Ombudsman.
The guidelines provide step-by-step instructions on how to complete the complaint form and what information is required.
The purpose is to ensure that complaints are filed correctly and contain all necessary information for the Ombudsman to investigate.
The complaint must include details of the issue, relevant dates, names of involved parties, and any supporting evidence.
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