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Y.\', DUKE POWER COMP NY Power Du Logo 422 Sours Quincy Sinter, Cantor. N. C. 2824aAugust 6, 1980wiwam o. Amanda.SA. We Pattactut Ottawa PacDwCtiom,TELCP0NC; Sega 704 *Mr. Harold R. Denton, Director

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How to fill out residential customer service

01

Step 1: Gather all the necessary information such as the customer's name, contact details, and address.

02

Step 2: Determine the reason for the customer's visit or inquiry, whether it is regarding billing, repairs, installations, or general information.

03

Step 3: Ask open-ended questions to better understand the customer's specific needs or concerns.

04

Step 4: Provide clear instructions or guidance on how to proceed with the customer's request or issue.

05

Step 5: Document all relevant information, including any actions taken or solutions provided.

06

Step 6: Follow up with the customer if necessary to ensure their satisfaction and address any further questions or concerns.

Who needs residential customer service?

01

Residential customer service is needed by individuals or households who require assistance with their residential accounts, services, or products.

02

This includes homeowners, tenants, or anyone living in residential properties who may have inquiries, issues, or need support for billing, repairs, installations, or general information.

03

Customers who are new to a residential service provider or those experiencing problems with their existing services may also require residential customer service.

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What is residential customer service?

Residential customer service refers to the support and assistance provided to individuals living in residential properties for their utility needs.

Who is required to file residential customer service?

Any utility provider or company offering services to residential customers is required to file residential customer service.

How to fill out residential customer service?

To fill out residential customer service, providers need to report details such as customer demographics, service usage, billing information, and customer feedback.

What is the purpose of residential customer service?

The purpose of residential customer service is to ensure that residential customers receive satisfactory support and assistance for their utility needs.

What information must be reported on residential customer service?

Information such as customer demographics, service usage, billing details, and feedback from residential customers must be reported on residential customer service.

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