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GROUP RENUMBER 229 (Rev 3, 04/09/2021)MODEL 2021MY K5 (DL3a) Sorrento (MQ4) and Hybrid (MQ4 HEV) DATE January 2021TECHNICAL SERVICE BULLETIN SUBJECT:DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS
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How to fill out technical service bulletin

01
Begin by reading the technical service bulletin (TSB) thoroughly to understand the purpose and instructions.
02
Gather all required tools and materials mentioned in the TSB before starting.
03
Identify the affected vehicle or equipment for which the TSB applies.
04
Inspect the vehicle or equipment to determine if it matches the symptoms or conditions mentioned in the TSB.
05
Follow the step-by-step instructions provided in the TSB to perform necessary repairs or modifications.
06
Double-check each step as you complete it to ensure accuracy.
07
Test the vehicle or equipment after the repairs or modifications are completed to confirm successful implementation of the TSB.
08
Document all actions taken, including any deviations or issues faced during the process.
09
Communicate the completion of TSB to the relevant parties, such as customers, manufacturers, or supervisors.
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Keep a record of the TSB documentation for future reference and auditing purposes.

Who needs technical service bulletin?

01
Various individuals and entities may need technical service bulletins:
02
- Automotive technicians who perform repairs on vehicles and equipment.
03
- Car dealerships and service centers.
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- Manufacturers and their authorized service providers.
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- Equipment maintenance personnel.
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- Warranty administrators and claim processors.
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- Regulatory bodies overseeing industry standards and safety.
08
- Vehicle or equipment owners seeking self-repair or understanding of known issues.
09
- Independent repair shops and mechanics.
10
- Training and educational institutions providing automotive and equipment repair courses.
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A technical service bulletin (TSB) is a communication from manufacturers to inform users and service personnel about specific issues, fixes, updates, or necessary procedures related to a product, typically in the automotive industry.
Manufacturers are required to file technical service bulletins when they identify safety-related defects or when they need to communicate repairs or maintenance updates to users and service providers.
To fill out a TSB, one should include details such as the product identification, the problem description, a summary of recommended actions, and any related safety information. It is also essential to provide contact information for the manufacturer.
The purpose of a TSB is to provide essential information about safety issues, repairs, and maintenance procedures to ensure the safety, proper functioning, and longevity of a product.
A TSB must report information such as the vehicle identification number (VIN), description of the issue, recommended repairs, precautions, and a timeline if applicable.
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