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Extending CSC to Support Interface Versioning By Haman Sheik Alain Abram Hamdam-Abran ISIE 2006, Month all (Canada) 1 Agenda Background on Components CSC components model Interface versioning problem
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01
Start by identifying the specific needs or requirements for extending your CSCM (Customer Service Case Management) system. This could include additional features, integrations, or customization.
02
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Who needs extending CSCM to support?
01
Organizations that have specific customer service requirements that are not met by their current CSCM system. These needs could include integration with other business software, advanced reporting capabilities, or automation of certain processes.
02
Companies that are experiencing growth or expanding their customer service operations. As customer demand increases, the existing CSCM system may not be able to handle the volume effectively, necessitating the extension of its capabilities.
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Businesses that want to enhance the overall customer experience and improve customer satisfaction. By extending CSCM to support additional features, organizations can better streamline their customer service processes and provide a more personalized and efficient service.
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What is extending cscm to support?
Extending CSCM to support is the process of expanding the capabilities of the CSCM system.
Who is required to file extending cscm to support?
The individuals or organizations using CSCM and seeking additional features are required to file extending CSCM to support.
How to fill out extending cscm to support?
To fill out extending CSCM to support, individuals or organizations need to submit a request outlining the specific features they require.
What is the purpose of extending cscm to support?
The purpose of extending CSCM to support is to enhance the functionality and effectiveness of the CSCM system.
What information must be reported on extending cscm to support?
When filing extending CSCM to support, individuals or organizations must provide detailed specifications of the additional features they are requesting.
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