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SERVICE RULES AND REGULATIONS March 9, 2020SECTION 1 RIGHTS AND RESPONSIBILITIESAuthority The enactment of standard utility policies requires the approval of the Commissioners. It will be the responsibility
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The Federal Communications Commission (FCC) sets customer service standards for media companies.
Media companies and providers of communication services are required to file with the FCC.
You can fill out the required forms online through the FCC's website.
The purpose is to ensure that media companies provide high-quality customer service to the public.
Companies must report on customer service practices, response times, and complaint resolution procedures.
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