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Get the free Councils and complaints - a good practice guide 2nd edition

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Complaints Policy StatutoryCreated by: Miss C HuddlestonDate presented to governors: 11 November 2021 Review Date: Autumn Term 2022 For public viewings. Wilfred C of E Academy ComplaintsContents AIMS
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Councils refer to governing bodies or groups of people responsible for making decisions or giving advice. Complaints refer to expressions of dissatisfaction or grievances.
Any individual or organization involved in a specific council or complaint process is required to file.
Councils and complaints can be filled out by providing relevant information, details, and documentation related to the specific issue or decision.
The purpose of councils and complaints is to address concerns, resolve disputes, make decisions, or provide feedback in a structured and formal manner.
Information that must be reported on councils and complaints includes details of the issue, parties involved, decisions made, actions taken, and any resolutions achieved.
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