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Customer support is a service provided by a company to assist its customers with inquiries, issues, and complaints. This can be done through various channels such as phone, email, chat, and social media.
Customer support is typically provided by employees or representatives of the company who are trained to handle customer inquiries and resolve issues.
To fill out customer support, representatives should be knowledgeable about the company's products or services, have good communication skills, and be able to use the company's customer support software or tools effectively.
The purpose of customer support is to provide assistance to customers, ensure their satisfaction, and ultimately build and maintain positive relationships with them.
Customer support representatives must report details of customer inquiries, issues, resolutions, and any feedback or complaints received.
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