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Get the free Box Office Co-ordinator - PS April 2013.doc - cheltenham gov

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CHELTENHAM BOROUGH COUNCIL PERSONNEL SPECIFICATION FORM Applicants Please Note: You may retain this form for your information. Date: rd 3 April 2013 Job Title: Division: Box Office Coordinator Wellbeing
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How to fill out box office co-ordinator?

01
Begin by gathering all the necessary information related to the event or production for which the box office co-ordinator is needed.
02
Create a detailed inventory of all the tickets that need to be sold, including different types or categories if applicable (e.g., general admission, VIP, student tickets).
03
Determine the pricing for each ticket category and establish any discounts or promotional offers that may be applicable.
04
Set up an efficient system for managing ticket sales, such as using a ticketing software or online platform, and ensure that all necessary equipment (e.g., cash register, printer) is set up and functioning properly.
05
Develop a schedule for operating the box office, ensuring sufficient staffing to handle ticket sales and customer inquiries during peak hours.
06
Train the box office staff on how to use the ticketing system, handle cash transactions, and provide excellent customer service.
07
Create and maintain a database to record all ticket sales, including customer information, ticket numbers, and payment details.
08
Regularly reconcile the ticket sales with the cash and credit card receipts, ensuring accuracy and identifying any discrepancies.
09
Communicate with the event organizers or production team to provide regular updates on ticket sales, availability, and any changes in pricing or promotions.
10
After the event or production is over, generate a final report summarizing the ticket sales data, including revenue generated, attendance numbers, and any other relevant statistics.

Who needs box office co-ordinator?

01
Event organizers who are hosting concerts, performances, or other live events where ticket sales are involved.
02
Production companies managing theatrical productions, including plays, musicals, or ballet performances.
03
Film festivals or cinema chains that require coordination of ticket sales for multiple screenings.
04
Sports organizations or stadiums that need to manage ticket sales for games or matches.
05
Conference or trade show organizers who require ticketing services for attendees.
06
Museums, galleries, or cultural institutions hosting special exhibitions that require ticket sales.
07
Non-profit organizations organizing fundraising events or galas that require ticketing services.
08
Theme parks or amusement parks that need to manage ticket sales and entrance to attractions.
09
Tourist attractions or historic sites that require ticket sales for visitors.
10
Any organization or individual hosting an event or activity that involves selling tickets to the public.
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The box office coordinator is responsible for overseeing ticket sales and ensuring the smooth operation of ticketing systems at an event or venue.
Event organizers or venue managers are typically required to designate a box office coordinator.
The box office coordinator should have a detailed understanding of ticketing systems and procedures, as well as strong organizational and communication skills.
The purpose of the box office coordinator is to ensure efficiency and accuracy in ticket sales, as well as provide excellent customer service to patrons.
Information such as ticket sales figures, revenue generated, number of tickets sold, and any issues or discrepancies in the ticketing process must be reported.
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