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GRIEVANCE POLICY & PROCEDURE (Incorporating Dignity at Work)UNIQUE POLICY REFERENCEHR003APPROVAL DATE January 2019REVIEW DATE31st January 2022POLICY AUTHOR HR ConsultantACCOUNTABLE DIRECTORDirector
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Review the grievance policy template to understand the required sections.
02
Fill in the relevant information such as your organization's name, address, and contact details.
03
Clearly outline the grievance procedure, including how complaints should be submitted and investigated.
04
Specify the timeline for resolving grievances and any escalation process if necessary.
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Include any relevant legal or regulatory information to ensure compliance.
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Have the completed template reviewed by legal counsel or relevant stakeholders before implementation.

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Any organization or company that wants to establish a formal process for handling grievances from employees, customers, or other stakeholders.
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The grievance policy template is a document outlining the procedures for addressing and resolving complaints or concerns within an organization.
All organizations are required to have a grievance policy in place, however, the specific requirements for filing may vary depending on the jurisdiction.
The grievance policy template should be filled out by including relevant information such as the process for submitting a grievance, the steps for investigation, and the resolution procedures.
The purpose of the grievance policy template is to establish a fair and transparent process for addressing and resolving complaints within an organization.
The grievance policy template should include information on how grievances will be received, investigated, and resolved, as well as any relevant timelines and confidentiality measures.
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