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NATIONAL CERTIFICATE: CONTACT Center AND BUSINESS PROCESS OUTSOURCING SUPPORT NSF LEVEL 03 MINIMUM CREDITS: 124PURPOSE AND RATIONALE OF THE QUALIFICATION Purpose: This qualification is intended for
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Obtain the necessary form for the national certificate contact centre
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Provide accurate personal information such as full name, contact details, and identification number
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Fill out relevant sections concerning your qualifications and training in contact centre operations
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Who needs national certificate contact centre?

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Individuals seeking employment in the contact centre industry
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Contact centre managers looking to certify their staff's skills
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Training institutions offering contact centre courses
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The national certificate contact centre is a centralized location where organizations can report their certification status and contact information.
All organizations that hold national certification are required to file with the contact centre.
You can fill out the national certificate contact centre by providing your organization's certification details and contact information through the online portal.
The purpose of the national certificate contact centre is to maintain a database of certified organizations and their contact information for easy reference.
The information that must be reported on the national certificate contact centre includes the organization's certification status, certificate number, contact details, and any updates or changes to the certification.
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