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TABLE OF CONTENTS ABOUT THIS BOG-STANDARD TELEPHONE USER Guided SYSTEMS DIGITAL COMMUNICATIONS SYSTEM......................................................1THINGS YOU SHOULD KNOW......................23OUTSIDE
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01
Identify the purpose of the call.
02
Gather all necessary information such as caller's name, contact number, reason for calling, etc.
03
Listen actively and attentively to the caller's concerns or inquiries.
04
Provide accurate and helpful information or assistance.
05
Document the call details for future reference.

Who needs manage calls - an?

01
Anyone who is responsible for receiving and handling phone calls in a professional setting such as customer service representatives, receptionists, call center agents, etc.
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Manage calls - an is the process of organizing and handling phone calls in a systematic manner.
Any individual or organization that regularly deals with a high volume of phone calls may be required to file manage calls - an.
To fill out manage calls - an, one must document details such as call volume, call duration, purpose of calls, and any relevant notes or information.
The purpose of manage calls - an is to track and analyze phone call data for better organization, efficiency, and customer service.
Information that must be reported on manage calls - an includes call volume, call duration, purpose of calls, and any relevant notes.
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