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COMPLAINING ON BEHALF OF SOMEONE ELECTS & OMBUDSMAN ADVOCACY SERVICE FOR NHS COMPLAINTSPlease note that King George Surgery keeps strictly to the rules of medical confidentiality. If you are complaining
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01
Start by clearly identifying the issue or problem you are facing.
02
Gather any relevant documentation or evidence to support your complaint.
03
Determine who the appropriate person or department is to address your complaint to.
04
Write a clear and concise complaint letter outlining the details of the issue, including dates, times, and any relevant conversations or interactions.
05
Clearly state what resolution or outcome you are seeking from the complaint.
06
Send the complaint letter via email or certified mail to the appropriate party.
07
Follow up on your complaint if you do not receive a response within a reasonable timeframe.

Who needs making a complaint?

01
Anyone who has experienced poor service, a defective product, unfair treatment, or any other issue that warrants formal complaint.
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Making a complaint is the process of formally expressing dissatisfaction or concern about a product, service, or situation, typically to seek resolution or action.
Any individual or entity who feels wronged or unsatisfied with a service or product is required to file a complaint.
To fill out a complaint, gather relevant facts, be clear about the issue, provide necessary documentation, and submit the complaint to the appropriate authority or organization.
The purpose of making a complaint is to address issues, seek remedy or correction, and ensure accountability from those responsible.
Information that must be reported includes personal details of the complainant, description of the issue, dates, evidence, and any prior communication regarding the problem.
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