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Customer Relationship Management and Customer Satisfaction in Business Organizations in Nearby: Dogma Tasering During Exam Roll No: 155/18 TU Registration No: 323761972011A Graduate Research submitted
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Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with customers and potential customers.
Any company or organization that wants to enhance their relationships with customers and improve customer satisfaction may choose to implement CRM.
CRM can be filled out by using CRM software, which helps track customer interactions, manage leads, and streamline communication.
The purpose of CRM is to improve customer relationships, increase customer retention, streamline sales and marketing processes, and ultimately drive business growth.
On CRM, businesses typically report customer contact information, communication history, purchase history, and other relevant data that helps improve customer interactions.
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