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CREST RESTUDY LESSON PLAN
Lesson No. CREST 177 (Technical Continuing Education THE)Sponsored by:Communicating for Service
Excellence
BY MONIQUE L. JERKS, BA, MS, CREST, STERILE PROCESSING OPERATION
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What is communicating for service excellence?
Communicating for service excellence involves effectively sharing information and feedback to ensure that high quality service is provided.
Who is required to file communicating for service excellence?
All employees and departments involved in providing customer service are required to file communicating for service excellence.
How to fill out communicating for service excellence?
Communicating for service excellence can be filled out by providing detailed information about customer interactions, feedback received, and any improvements made to enhance service quality.
What is the purpose of communicating for service excellence?
The purpose of communicating for service excellence is to ensure that customers receive the best possible service and to continuously improve service quality.
What information must be reported on communicating for service excellence?
Information such as customer feedback, service improvements, and any challenges faced in providing high quality service must be reported on communicating for service excellence.
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