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SPOKANE TRANSIT POSITION DESCRIPTION for PRE-TRANSIT CUSTOMER SUPPORT SPECIALISTNATURE OF WORK Perform general administrative support work for the Para transit Division of Spokane Transit. Provide
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A customer service representative is a person who interacts with customers on behalf of a company, providing information about products and services, resolving customer complaints, and handling inquiries.
Businesses that have a dedicated customer service team or department are required to file customer service representative.
To fill out a customer service representative form, provide details about the company's customer service operations, including number of representatives, services offered, and customer satisfaction metrics.
The purpose of a customer service representative is to ensure customer satisfaction, resolve issues in a timely manner, and maintain positive relationships with customers.
Information that must be reported on a customer service representative form includes customer service metrics, number of inquiries received, average response time, and customer feedback.
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