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P.O. BOX 839966 | SAN ANTONIO TEXAS 782833966TO:Development Services CustomersSUBJECT:INFORMATION BULLETIN 402 Accessory Dwelling Initiate:January 1, 2023CREATED BY:Plan Review DivisionPurpose: As

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How to fill out 311 customer service

01

Visit the 311 website or call the 311 hotline to access customer service.

02

Provide your contact information such as name, address, and phone number.

03

Describe the issue or question you have in detail.

04

Follow any instructions given by the customer service representative.

05

Take note of any reference number or case number provided for future follow up.

Who needs 311 customer service?

01

Anyone who has a question or concern related to city services or information.

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What is 311 customer service?

311 customer service is a non-emergency phone number that people can call in many cities to find information about services, make complaints, or report problems.

Who is required to file 311 customer service?

Anyone can file a 311 customer service request if they need assistance or have an issue that needs to be addressed by the city.

How to fill out 311 customer service?

To fill out a 311 customer service request, individuals can typically call the 311 phone number or use the city's official website or app to submit their request.

What is the purpose of 311 customer service?

The purpose of 311 customer service is to provide a convenient and accessible way for residents to connect with their local government to address non-emergency issues and access information about city services.

What information must be reported on 311 customer service?

Individuals should report their name, contact information, location of the issue, and a description of the problem or request when filing a 311 customer service request.

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